Resolved -
All devices are now working.
Jul 8, 13:07 EDT
Update -
We are continuing to work on a fix for this issue.
Jul 8, 13:06 EDT
Update -
Apple Mail / iPhone 14 Pro - Fixed
Gmail Edge / Windows - Fixed
Gmail / iPhone 14 Pro - Fixed
Outlook 365 / Windows - Fixed
Gmail / Samsung S22 - Fixed
Outlook Chrome / Windows - Fixed
Yahoo Chrome / Windows - Fixed
Gmail Chrome / Windows - Fixed
Gmail Safari / MacOS - Fixed
Gmail Chrome / MacOS - Fixed
Apple Mail / MacOS - Fixed
Samsung Mail / Samsung S22 Failing
Yahoo Mail / Samsung S22 Failing
Jul 7, 10:12 EDT
Update -
The team has fixed some additional devices:
Apple Mail / iPhone 14 Pro - Fixed
Gmail Edge / Windows - Fixed
Gmail / iPhone 14 Pro - Fixed
Outlook 365 / Windows - Fixed
Gmail / Samsung S22 - Fixed
Outlook Chrome / Windows - Fixed
Samsung Mail / Samsung S22 - Fixed
Yahoo Chrome / Windows - Fixed
Yahoo Mail / Samsung S22 - Failing
Gmail Chrome / Windows - Failing
Gmail Safari / MacOS - Failing
Gmail Chrome / MacOS - Failing
Apple Mail / MacOS - Failing
Jul 3, 17:30 EDT
Identified -
We have identified multiple errors and are working to fix them.
Apple Mail / iPhone 14 Pro - Fixed
Gmail Edge / Windows - Fixed
Gmail / iPhone 14 Pro - Fixed
Outlook 365 / Windows - Fixed
Gmail / Samsung S22 - Fixed
Outlook Chrome / Windows - Failing
Samsung Mail / Samsung S22 - Failing
Yahoo Chrome / Windows - Failing
Yahoo Mail / Samsung S22 - Failing
Gmail Chrome / Windows - Failing
Gmail Safari / MacOS - Failing
Gmail Chrome / MacOS - Failing
Apple Mail / MacOS - Failing
Jul 3, 15:34 EDT
Investigating -
We are investigating why several device types are not imaging.
Jul 2, 13:56 EDT